Effective Date: 01/09/2025

1. Introduction

At Snappy Shopper Ltd (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit or use our website at https://www.snappytechnologies.co.uk/ (the “Website”).

This Website is primarily aimed at retailers and business partners who are interested in our technology solutions. It is not designed for consumer grocery ordering.

2. Who We Are

Snappy Shopper Ltd is a private limited company registered in Scotland (Company No. SC583375).
Registered office: Unit 29, City Quay, Camperdown Street, Dundee, DD1 3JA.

We are the Data Controller for data collected via this Website.

For any queries, you can contact us at:
data@snappyshopper.co.uk

3. Data We Collect

We may collect and process the following categories of information:

• Contact Information: name, email address, phone number.
• Business Information: store name, business address, role within the business, details of your enquiry.
• Technical Information: IP address, browser type, device details, pages visited, date/time of access.
• Cookies and Tracking Data: used to support functionality, analytics, and marketing. See Section 6.

We do not require or collect consumer order data or payment details via this Website.

4. How We Use Your Data

We process personal data for the following purposes:

• Responding to retailer enquiries and sign-up requests.
• Assessing retailer applications to join the Snappy Shopper platform.
• Sending service updates, product information, or relevant marketing (where legally permitted).
• Maintaining and improving the Website.
• Complying with legal or regulatory obligations.

5. Legal Bases for Processing

We rely on the following lawful bases under UK GDPR:

• Contractual necessity – to take steps before entering into a retailer agreement.
• Legitimate interests – in developing our business, responding to enquiries, and maintaining website security.
• Consent – where we send marketing communications (you may withdraw at any time).
• Legal obligations – for compliance and record-keeping.

6. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyse website usage. Categories include:

• Strictly Necessary: essential for site operation.
• Analytics: e.g. Google Analytics, to track website usage.
• Marketing: to deliver relevant adverts and promotions.

You can manage cookie preferences via your browser settings.

7. Sharing Your Data

We may share your data with:

• Service providers (e.g. hosting, IT support, analytics tools) acting as Data Processors.
• Affiliated companies within our group, where relevant.
• Regulators or legal authorities, where required by law.

We do not sell or rent personal data to third parties.

8. International Transfers

Where data is transferred outside the UK/EEA (e.g. through cloud services), we ensure appropriate safeguards are in place, such as adequacy regulations or Standard Contractual Clauses.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined:

• Retailer enquiries: typically up to 2 years after last contact, unless we enter a contractual relationship.
• Contractual data: as specified in the retailer agreement.
• Technical and analytics data: typically retained for shorter periods.

10. Security

We use appropriate technical and organisational measures to protect your data. However, no transmission over the Internet is completely secure. Please contact us immediately if you suspect misuse of your information.

11. Your Rights

Under UK GDPR, you have rights including:

• Access to your data.
• Correction of inaccurate data.
• Deletion of your data.
• Restriction or objection to processing.
• Data portability.
• Withdrawal of consent (where applicable).

To exercise these rights, email us at data@snappyshopper.co.uk.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).

12. Third-Party Links

The Website may link to third-party sites. We are not responsible for their privacy practices, and you should review their policies separately.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately.

14. Contact Us

If you have any questions about this Privacy Policy, please contact:

Snappy Shopper Ltd
Unit 29, City Quay, Camperdown Street, Dundee, DD1 3JA
contact@snappyshopper.co.uk